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The New Mexico Department of Public Safety is committed to providing the very best possible service to our citizens. We set a high standard for professional conduct, with fairness and courtesy as our watchwords. In the event you feel that we may have failed to meet that standard or that we may have exceeded your expectations, you may file a formal citizen compliment / complaint, either in person, by mail, by telephone or on-line.
To file a compliment / complaint on-line, complete the form below and click on the [Submit] button. Your compliment/complaint will then be directly delivered to our department’s Standards Office. Please note that you can also use the on-line reporting system to commend an officer for exemplary conduct of performance.
If you indicate on the form that you wish to be contacted, we will contact you within 15-days of your submission. If DPS does not contact you within that period, you may contact the Standards Bureau Office directly at this phone number (505) 827-9031. To file a written compliment / complaint please mail to the following address:
New Mexico State Police
P.O Box 1628
Santa Fe, NM 87504-1628